Thank you for shopping with us at Trentacosta.com. Ensuring the privacy and security of your personal information is very important to us. Our privacy and security policy outlines the information we collect about you, how and why we use the information and the choices you have to restrict our usage of this information.
Personal information you provide to us while creating or updating an account and at checkout (i.e. name, address, telephone number, email address, billing address, ship-to address and credit card information) is maintained in private files on our secure web server and on our internal systems. We also use *cookies/**log files/***web beacons to collect product and purchase information from the pages you access or visit. This information may be combined with other identifiable personal information (such as demographic and past purchase information) from our records and other sources. We may use this combined information for future marketing initiatives and to help us improve our website presentation and your overall shopping experience.
Trentacosta.com may disclose specific personal information about you if required by law, governmental request, court order if based on our good faith belief, it is necessary to conform or comply with such law, request or court.
*Cookies are bits of information that are automatically stored on your computer. Cookies do not contain any personally identifiable information such as your name, address or any financial information. If you do not wish to have cookies on your system, you can set your browser preferences to disable them. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
**Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
***Web beacons, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Our Email List
We offer those who sign-up for our email list advanced notice of new merchandise, and other Trentacosta.com news. Email addresses collected at Trentacosta.com are only used internally. We respect your privacy rights and will not sell or rent your email address to other companies. If requested, we will remove your name from our email list as soon as possible. Please recognize that you may receive another email before we are able to remove you.
Trentacosta.com contracts with an outside service provider to help us better understand your use of Trentacosta.com. Our service provider places cookies on your computer to collect various kinds of information for us related to your use of Trentacosta.com, so that we may continue to refine and improve the site for our customers. We do not allow our service provider to collect any credit card, user name or password information, nor do we allow them to use any of the data they collect for us for any purpose other than the improvement of our site. Additionally, our service provider is contractually required to maintain all the information collected for us in strict confidence.
Orders placed on our site are encrypted using **SSL technology, rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the internet can be trusted to arrive privately and unaltered to our server. In order for SSL security to work, you must use an SSL enabled browser. Most browsers support SSL. If you still have any concerns about ordering electronically, feel free to email us at CustomerService@Trentacosta.com. Have style code (ex. TT22DR01), size, color and quantity ready for each item you wish to order.
**Secure Socket Layer (SSL) is a technology used by vendors to ensure the security of online business. It negotiates and employs the essential functions of mutual authentication, data encryption and data integrity for secure transactions.
Please note that email is not encrypted and is not considered a secure means of transmitting credit card numbers and that we will NEVER ask for sensitive information via email.
Trentacosta.com may periodically update this privacy & security policy for new, unanticipated uses not previously disclosed. Any changes made will be posted here. By visiting our website you agree to accept any changes made to this policy. The Trentacosta.com privacy & security policy only addresses the use and disclosure of information we collect from you on our website.
Please contact us with any questions about our privacy & security policy: